Mercedes-Benz-Product Analysis Engineer

Global Leaders in Fire Investigation®

Mercedes-Benz-Product Analysis Engineer

Job Overview
Effectively gather and analyze critical information and scientific facts by conducting hands-on incident investigations and vehicle inspections in accordance with the scientific method and established protocol, to produce an engineering conclusion that assists the department manager, legal counsel and market teams in making sound business decisions and facilitates favorable outcomes in pre-litigation and litigation matters. Support the preparation of documentation for NHTSA inquiries and investigations. Determine relevancy of, and accurately code, TREAD-relevant field information utilizing the appropriate database. Provide technical support to the CAC related to potential product liability incidents, including training as needed. Collaborate with key business partners (MBUSA legal and engineering departments, Coordinating Counsel, MBAG, and external experts) to support trial strategies, responses to discovery/document production requests and witness preparation. Keep the management abreast of relevant engineering topics. Contribute to customer satisfaction by investigating customer concerns regarding certain engineering topics and alleged product defects, providing guidance to legal counsel, market teams, CAC, and dealers in product/performance topics, and suggesting resolutions based on sound engineering and business practices. Ensure that market teams, CAC and Field Service Engineers play a dedicated role in corporate defense, by developing/delivering accident and fire investigation seminars, “on-the-job” training and report review / feedback to enhance their performance. Communicate consistent company position on engineering topics by appearing as corporate representative and/or expert witness in arbitrations, depositions, and trials, responding to discovery and document production requests, assisting with the development of trial strategies and the preparation of other expert witnesses. Reduce potential involvement of senior management, engineering, and field staff in litigation activities by serving as corporate representative or Person Most Knowledgeable/Qualified, whenever possible. Promote MBUSA’s reputation for cooperation and good corporate citizenship by assisting / supporting Federal, state, and local law enforcement etc. when appropriate.
 
Responsibilities
Rendering engineering expertise and assisting in the development and implementation of strategies to effectively support legal experts and internal business partners in protecting the corporate interests and brand image of MBAG, Mercedes-Benz, Sprinter, smart, MBUSA, and other Daimler entities.
 
Qualifications
Bachelor of Science Degree (accredited school) in an engineering discipline: Must have 7-10 years (total) of experience in automotive industry aftersales, workshop processes, and forensic engineering. Strong communication skills, including the ability to explain complex technical matters to external engineering consultants or a jury, are required. Very strong problem solving and independent analysis skills essential. Deposition and trial experience a plus.
 
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
 
Location: Jacksonville, FL
Compensation: TBD
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