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2018 Election

Alert

The IAAI is in the process of updating our membership software and firearson.com to include new features that will greatly benefit your online experience.

During this transition, you will not be able to do the following online or over the phone:
  • Join or renew membership
  • Register for classes
  • Make any payments
  • Make changes to your profile
  • Use the membership directory
We anticipate being down approximately one week and will notify you once we resume full services. In the meantime, we appreciate your patience! If you have any questions, please give us a call at 410-451-3473 or 800-468-4224.

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Fire Investigation Training

IAAI-Training Coordinator

Title: Training Coordinator
Supervisor: Regional Training Manager

Summary of Position:

The Training Coordinator is tasked with supporting the training needs for the organization and its members. The role is responsible for the distribution of training materials, the coordination of training programs (whether developed internally or sourced externally) and the tracking of all training results. The Training Coordinator is also responsible for administrative tasks related to training technology and working with outside trainers.


Position Responsibilities:

Member Training:
• Coordinate administrative support tasks for IAAI training classes
• Contacts course registrants regarding unpaid registrations
• Prepare email communications to members regarding training courses
• Processes payments for certification applications
• Utilize database platform to upload training materials and program testing
• Upload training materials to an online platform
• Maintains library of training materials (online and paper)

Communication:
• Field inquiries from members regarding training
• Responds to member communication regarding customer service issues
• Prepares and sends blast emails to members regarding courses
• Communicates and coordinates logistics with class hosts and venue if needed

Administrative:
• Schedule, maintain files and supply kits, and distribute certificates for certifications and practical exams.
• Management of instructor provided materials
• Prepare necessary shipments to class hosts
• Enter class tests to online platform
• Distribution of testing PINs
• Manage class surveys (online or paper)
• Ensure expenditures and receipts are gathered for financial reporting
• Ability to travel as needed to training classes

Collaborates/Supports:
• Regional Training Manager
• Education and Training Committee
• Members at Large

Education:
 
• Associates and/or bachelor’s degree required

Experience:

• Minimum two years administrative experience in a training organization or equivalent combination of education and experience
• Background in education, training or related field

Technical Requirements:

Proficiency in the following software programs are necessary for this role:
 
• Database systems
• Outlook
• Word
• Excel
• PowerPoint
• Adobe Acrobat
• Dropbox

Knowledge, Skills, and Abilities:
 
• Attention to detail
• Sound judgement
• Critical thinking
• Ability to multi-task
Location: Crofton, MD
Contact: Send cover letter and resume to: IAAIjobs@firearson.com.